Welcome
We are here to help Herefordshire children, young people and families find their way forward when someone close to them dies
​In mythology from around the world a Phoenix only appears when we are in need and brings hope, a tail feather glows and lights up the dark – lighting the way.
Phoenix Bereavement Support
​
What we do
We support children, young people (5-21) and families within Herefordshire to cope with the death of someone close.
Children and Young People
We know how difficult it can be when someone close to you dies.
Family, peer group, and 1:1 support will help you understand what is happening and your responses. Longer term our support will help you come to terms with your loss and face the future with hope.
​​
​​
​
Parents and Carers
We offer support for parents and carers with children up to the age of 21.
Most often we work with families after sudden deaths - suicide, acute illness, accidents and murder - but also when the death was anticipated.
​
​
Our Safeguarding Policy
Support for Professionals
Our advice, guidance and training for professionals will increase understanding of bereavement, grief and its impact.
We equip teachers, health workers and others with the skills and knowledge to support bereaved children, young people and families.
Meet our Youth Ambassadors
The Fred Bulmer Centre, Wall St,
Hereford HR4 9HP
United Kingdom.
​
01432 264555
Registered Charity Number 1147645
Other Services
There are many other services, both local and national, that can provide support if we're not the right service for you
Local Bereavement Support & Information
National Bereavement Support Services
Local Mental Health Support & Information
​If you need grief support for younger children or other adults, or outside Herefordshire, please follow this link to https://www.ataloss.org
Urgent Support
If you or someone else is at risk of death or injury call 999
Suicide Prevention Helplines
National Suicide Prevention Helpline UK - 6pm to midnight every day - 0800 689 5652
Papyrus (u35s) - 9am-midnight - 0800 0684141
CALM (men or male identifying) - 5pm-midnight - 0800 585858
Samaritans - call 116 123 (24/7 365 day)
https://www.samaritans.org/how-we-can-help/contact-samaritan/
​​
​
Herefordshire Mind Safe Haven for 18+
01432 372 407 5pm-10pm, 7 days a week, 365 days a year
https://herefordshire-mind.org.uk/herefordshire-mind-safe-haven/
​
​​